⮪ Guides

Ordering In

Ordering food in Taiwan is simple and convenient, with a wide variety of platforms and options available. From snacks and drinks to prepared meals and groceries, almost any kind of food can be ordered online.

Several platforms are widely used in Taiwan. For most accurate results, download the delivery app and enable location services.

Setting Up an Account

  1. Download the app of your preferred platform from the App Store or Google Play.
  2. Sign up using your phone number, email, or social media account.
  3. Input your address (地址, Dì Zhǐ) for delivery and save it for quick access.
  4. Add a payment method (e.g., credit card, mobile payment, or cash).

Useful Phrase:How do I add my address? (怎麼新增我的地址? Zěn me xīn zēng wǒ de dì zhǐ?)

Searching for Restaurants

Most platforms allow you to search by cuisine, restaurant name, or dish. Filters for price range, delivery time, and promotions help refine your options.

Tip:Use filters to avoid unnecessary scrolling. Refine by ratings, delivery time, and promotional offers to save time.

Chinese中餐Zhōng CānIncludes stir-fries, dumplings, noodles, and hot pots.
Japanese日式料理Rì Shì Liào LǐSushi, ramen, bento boxes, and tempura.
American美式餐點Měi Shì Cān DiǎnBurgers, steaks, fried chicken, and BBQ.
Korean韓式料理Hán Shì Liào LǐKimchi, bibimbap, and Korean fried chicken.
Italian義式料理Yì Shì Liào LǐPasta, pizza, and risotto.
Thai泰式料理Tài Shì Liào LǐPad Thai, green curry, and tom yum soup.
Indian印度料理Yìn Dù Liào LǐCurries, naan, biryani, and tandoori dishes.
Mediterranean地中海料理Dì Zhōng Hǎi Liào LǐHummus, kebabs, falafel, and Greek salads.
Vegetarian/Vegan素食Sù ShíPlant-based dishes and tofu.
Taiwanese Snacks小吃Xiǎo ChīBubble tea, stinky tofu, and scallion pancakes.
Desserts甜點Tián DiǎnCakes, pastries, shaved ice, and mochi.
Beverages飲品Yǐn PǐnCoffee, tea, fresh juices, and milk tea.

Different Vegetarian Diets

Vegetarian options are plentiful in Taiwan with eco-conscious and religious roots. Approximately 13% of Taiwan population identifies as Buddhist and a significant portion of that practices vegetarianism. "Buddhist vegetarianism" is usually defined by a lacto-vegetarian or sometimes a vegan diet, depending on the individual or sect. The goal is to avoid causing harm to living beings called "Ahimsa" (不傷害, Bù Shāng Hài), which aligns with the Buddhist principle of compassion.

Vegan純素Chún SùDoes not consume any animal products, including meat, dairy, eggs, and honey.
Lacto-Vegetarian奶素Nǎi SùAvoids meat and eggs but consumes dairy products like milk, cheese, and yogurt.
Ovo-Vegetarian蛋素Dàn SùAvoids meat and dairy products but consumes eggs.
Lacto-Ovo Vegetarian奶蛋素Nǎi Dàn SùAvoids meat but consumes both dairy and eggs.
Pescatarian魚素Yú SùAvoids meat but consumes fish and seafood.
Flexitarian彈性素食Tán Xìng Sù ShíPrimarily follows a vegetarian diet but occasionally eats meat or fish.
Raw Vegetarian生食素Shēng Shí SùEats only raw plant-based foods, typically not cooked above 118°F (48°C).
Fruitarian果食素Guǒ Shí SùA more restrictive type of vegan, eating primarily fruits, nuts, and seeds.

Handling Issues

If there are problems such as delays, missing items, or incorrect orders, most platforms offer a support section for help. Use the in-app chat or call the hotline for assistance.

My order is wrong.我的訂單有問題。Wǒ de dìng dān yǒu wèn tí.
I want this delivered.我要外送。Wǒ yào wài sòng.
Where is my order?我的訂單在哪裡?Wǒ de dìng dān zài nǎ lǐ?
How long will it take to arrive?要多久才會送到?Yào duō jiǔ cái huì sòng dào?
Can I cancel my order?我可以取消訂單嗎?Wǒ kě yǐ qǔ xiāo dìng dān ma?
I need a refund.我需要退款。Wǒ xū yào tuì kuǎn.
Is there a delivery fee?有送貨費嗎?Yǒu sòng huò fèi ma?
What's the estimated delivery time?預計送達時間是什麼?Yù jì sòng dá shí jiān shì shén me?
Can I change my delivery address?我可以更改送貨地址嗎?Wǒ kě yǐ gēng gǎi sòng huò dì zhǐ ma?
Why is my order late?為什麼我的訂單遲到了?Wèi shén me wǒ de dìng dān chí dào le?

Using Google Maps

Many restaurants on Google Maps feature a "Call" button, simplifying the process of placing an order without needing to search for their phone number. It's generally wise to focus on restaurants with a rating of 4 stars or higher, as some businesses may inflate their ratings by cajoling customers into giving generous reviews.